Privacy Policy

Welcome to the Privacy Policy page of The Rise Wave LLC. We highly value your privacy and are committed to ensuring the protection of your personal information. This policy outlines the comprehensive details of how we gather, employ, disclose, and safeguard your information when you engage with our website and utilize our digital marketing services. By accessing our website and using our services, you signify your agreement to the practices described in this policy.

Transaction Currency
All transactions conducted through our platform will be processed in the currency specified at the time of purchase. We employ secure payment gateways to ensure the confidentiality of your financial data during transactions.

Return Policy
We strive to deliver high-quality digital marketing services. If you are not satisfied with a service you have purchased, our return policy allows for a specified window of time during which you can request a return. Please refer to the individual service terms and conditions for more details.

Refund Policy
Our refund policy is designed to ensure fair and transparent handling of refunds for services that did not meet your expectations. If you are not satisfied with our services so the Refunds will be processed with in approximately 5-10 business days.

Shipping Policy
Given that our services revolve around digital offerings, we do not engage in the sale or shipment of physical products. All our services are seamlessly provided through electronic platforms and communication channels.

Legal or Export Restrictions
It is important to note that our digital marketing services are subject to legal and export restrictions that may vary depending on your location and the nature of the services requested. It is your responsibility to ensure compliance with applicable laws and regulations before engaging with our services.

Consumer Data Privacy Policy
At The Rise Wave LLC, we are dedicated to protecting your personal information. We collect and process the data you provide to us solely for the purpose of delivering the services you have requested. This data may include your name, contact information, and relevant project details. We use industry-standard security measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal information.

Policy for Transmission of Payment Card Details
We understand the significance of security when it comes to the transmission of payment card details. To guarantee the utmost security in this aspect, we have implemented a robust set of security measures:

Encryption: All transmission of payment card details occurs over secure and encrypted connections (SSL/TLS), ensuring that the information remains confidential and cannot be intercepted by malicious parties.

Data Storage: We do not store payment card details directly on our website or servers. This minimizes the risk of unauthorized access to sensitive information.
Third-Party Processors: Payments for our services are processed through reputable and certified third-party payment gateways. These gateways adhere to strict security protocols to ensure the safety and integrity of your payment information.
Regular Audits: Our security practices are regularly audited and reviewed to ensure they remain up-to-date with the latest industry standards.
Interpretation and Definitions
Interpretation Words with initial capitalization hold specific meanings under the following terms. The definitions provided here maintain the same significance regardless of whether they are used in singular or plural form.

Definitions For the context of these Terms and Conditions:

Account: Signifies a distinct account designed for your access to our Service or specific sections of it.
Affiliate: Refers to an entity that controls, is controlled by, or shares common control with a party. “Control” here entails owning 50% or more of the shares, equity interest, or other securities that possess voting rights for electing directors or similar managing authority.
Company: (Referred to as “the Company,” “We,” “Us,” or “Our” within this Agreement) pertains to The Rise Wave LLC, with its address at Denver, CO 80202, USA.
Cookies: Small files placed on your computer, mobile device, or any other device by a website. These files encompass details of your browsing history on that specific website and serve various purposes.
Device: Includes any device capable of accessing the Service, such as a computer, cellphone, or digital tablet.
Personal Data: Encompasses any information connected to an identified or identifiable individual.
Service: Refers to the The Rise Wave LLC website.
Service Provider: Encompasses any natural or legal entity responsible for processing data on behalf of the Company. This term pertains to third-party entities or individuals engaged by the Company to aid in facilitating the Service, offering the Service on behalf of the Company, executing services linked to the Service, or assisting the Company in analyzing Service usage.
Usage Data: Denotes automatically collected data, generated either through Service use or the Service infrastructure itself (for instance, the duration of a page visit).
Website: Pertains to the The Rise Wave LLC website, accessible via https://therisewave.com/
You: Indicates the individual utilizing or accessing the Service, or the company or other legal entity for which such individual utilizes or accesses the Service, as applicable.
Collection and Use of Your Data
Types of Data Collected
Personal Data During your usage of our Service, we may request specific personally identifiable information that enables us to contact or recognize you. Such information could include, but is not limited to:

Email address
First name and last name
Phone number
Usage Data
Usage Data Usage Data is automatically collected when you interact with the Service.

Usage Data may encompass details like your Device’s Internet Protocol address (IP address), browser type, browser version, the pages you visit on our Service, the date and time of your visit, the duration spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service through a mobile device, certain information may be collected automatically. This includes but is not limited to, the type of mobile device you’re using, your mobile device’s unique ID, your mobile device’s IP address, your mobile operating system, the type of mobile internet browser used, unique device identifiers, and other diagnostic data.

Additionally, we may collect information your browser sends when you visit our Service or access it via a mobile device.

Use of Your Data
The Rise Wave LLC may utilize Personal Data for the following objectives:

Service Provision and Maintenance: This involves overseeing the usage of our Service and maintaining its functionality.
Account Management: Managing your registration as a Service user. The Personal Data you provide enables access to various functionalities available to registered users.
Contractual Performance: Ensuring the development, compliance, and fulfillment of purchase contracts for products, items, or services you’ve procured, along with other contracts through the Service.
Contact: Reaching out via email, telephone calls, SMS, or equivalent electronic communication forms like push notifications from mobile applications. This pertains to updates, informative communications, and security updates when necessary.
News and Offers: Supplying news, special offers, and general information about goods, services, and events similar to your prior interactions with us, unless you opt out.
Request Management: Addressing and handling your inquiries and requests.
Business Transfers: Evaluating or executing mergers, divestitures, restructurings, or asset sales. This applies to scenarios like bankruptcy, liquidation, or similar proceedings, involving the transfer of assets, including Personal Data of Service users.
Other Purposes: Utilizing information for data analysis, recognizing usage patterns, assessing promotional campaign effectiveness, and enhancing our Service, products, services, marketing, and user experience.
Personal Information Sharing
We may share your personal information in the following contexts:

Service Providers: Sharing personal information with Service Providers to monitor and analyze Service usage and contact you.
Business Transfers: Sharing or transferring personal information during negotiations of mergers, asset sales, financing, or business acquisition.
Affiliates: Sharing information with our affiliates, ensuring adherence to this Privacy Policy.
Business Partners: Sharing information with business partners to extend specific products, services, or promotions.
Other Users: When you share personal information or interact in public areas with other users, that information might be publicly visible.
With Your Consent: Disclosing personal information for other purposes based on your consent.
This summary reflects how we handle your Personal Data. For comprehensive details, refer to our Privacy Policy.

Retention of Your Data
The Rise Wave LLC will retain your Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use your Data to the extent required to comply with legal obligations, resolve disputes, enforce our legal agreements and policies, and meet regulatory requirements.

We will also retain Usage Data for internal analysis. Usage Data is typically retained for a shorter duration, except when it is used for security reinforcement, enhancing Service functionality, or if required by law.

Transfer of Your Data
Your information, including Personal Data, is processed at The Rise Wave LLC‘s operating offices and other locations involved in the data processing. This may involve transferring information to computers located outside your state, province, country, or other jurisdiction where data protection laws may differ. By agreeing to this Privacy Policy and submitting information, you consent to such transfers.

The Rise Wave LLC will take reasonable steps to ensure that your data is securely treated and in line with this Privacy Policy. No transfer of your Personal Data will occur to an organization or country without adequate controls in place, including data security measures.

Delete Your Data
You have the right to delete or request assistance in deleting Personal Data collected about you. Our Service may provide the ability to delete certain information from within the platform. You can also update, amend, or delete your information by signing in to your Account, if applicable, and accessing account settings.

Please note that we might need to retain certain information due to legal obligations or lawful bases.

Disclosure of Your Data
Business Transactions: In cases of merger, acquisition, or asset sale, your Data may be transferred. Notice will be provided before such a transfer, and your data will become subject to a different Privacy Policy.

Law Enforcement: In certain circumstances, The Rise Wave LLC may disclose your Data if required by law or valid requests from public authorities.

Changes to this Privacy Policy
We may update this Privacy Policy occasionally. We’ll notify you of changes via email or a prominent notice on our Service. Review this Privacy Policy periodically, as changes become effective upon posting.

Contact Us
We appreciate your trust in The Rise Wave LLC for your digital marketing requirements. Your privacy, satisfaction, and security are our foremost priorities.

If you have any queries regarding this Privacy Policy, please don’t hesitate to reach out:

Email: info@therisewave.com